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Privacy Policy

How Daafrak Enterprise Ghana collects, uses, and protects your information.

Last updated: Oct 25, 2025

Scope & Controller

This Privacy Policy applies to the websites, forms, and services offered by Daafrak Enterprise Ghana (“Daafrak”, “we”, “us”, “our”). The data controller is Daafrak Enterprise Ghana, HNO. B 455/12 OPP. BEEN-TO COMPLEX, Kwashieman, Ghana.

Information We Collect

  • Information you provide: contact details, quote requests, messages, files you upload, service preferences.
  • Automatic data: device/browser info, IP address, pages viewed, approximate location, timestamps.
  • Cookies: small files to improve experience, analytics, and remember preferences (see Cookies section).
  • Third-party sources: where you authorise (e.g., payment processors, ad platforms, map providers).
  • Minors: our services are not directed to children under 16 and we do not knowingly collect their data.

How We Use Information

  • Provide and improve our website, quotes, consultations, and services.
  • Respond to enquiries, schedule visits, and deliver customer support.
  • Send service updates, educational resources, and promotional messages (you can opt out anytime).
  • Security, fraud prevention, and legal compliance.
  • Aggregate analytics to understand performance and demand.

Where applicable (e.g., GDPR), we rely on: (i) your consent; (ii) performance of a contract or steps prior to a contract; (iii) legitimate interests (e.g., website security, improvement); and/or (iv) compliance with legal obligations.

Sharing & Disclosure

  • Service providers (e.g., hosting, analytics, email, payments) under confidentiality and data-processing commitments.
  • Partners/subcontractors involved in site surveys, installation, logistics, or maintenance.
  • Legal if required by law, regulation, or to protect rights, safety, or property.
  • Business transfers in a reorganisation, merger, or asset sale.

Cookies & Similar Technologies

We use necessary cookies for core functionality and optional analytics/marketing cookies to improve the site. You can control cookies through your browser settings. Some features may not function without cookies.

Data Retention

We keep personal data only as long as necessary for the purposes above, and as required by applicable law (e.g., tax or warranty obligations). When no longer needed, we securely delete or anonymise it.

Security

We use reasonable technical and organisational measures (encryption in transit, access controls, backups). No method of transmission or storage is 100% secure; risks remain despite best efforts.

International Transfers

Your data may be processed outside your country (e.g., cloud hosting). We implement appropriate safeguards consistent with applicable laws.

Your Rights

  • Access, rectification, deletion, and portability of your personal data.
  • Object to or restrict processing; withdraw consent where processing is based on consent.
  • File a complaint with a competent data protection authority.

To exercise your rights, contact us via the details below. We may need to verify your identity.

Our site may link to external sites. We are not responsible for their content or privacy practices. Review their policies before providing data.

Changes to This Policy

We may update this Policy periodically. Material changes will be highlighted on this page with a new “Last updated” date.

Contact Us

Daafrak Enterprise Ghana
HNO. B 455/12 OPP. BEEN-TO COMPLEX, Kwashieman — Ghana
Phone: +233 (0) 20 267 2680 • +233 (0) 54 402 6636
Email: support@daafraksolar.com