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Maintenance & After-Sales

Keep your system performing at its best with proactive checks, cleaning, firmware updates and fast support.

Why maintenance matters

Peak output, longer life, safer operation

We provide preventive and corrective maintenance for PV modules, inverters, batteries and BOS: cleaning, tightening, thermal checks, firmware updates and performance reviews. Issues are logged and resolved via our ticketing workflow.

Performance audits

Yield checks vs. expected.

Panel cleaning

Safe methods and schedules.

Inverter/battery care

Firmware, SOC, fan & temp checks.

Safety checks

Earthing, SPD, breakers and cables.

Service Plans

Pick a plan that fits

Custom SLAs available for commercial/industrial sites.

Basic

Annual check

1x annual visit
Panel cleaning
Electrical checks
Report & advice

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Standard

Bi-annual

2x visits/year
Monitoring setup
Firmware updates
Priority support

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Premium

Quarterly

4x visits/year
Pro tests (IV/insulation)
Spares allowance
Shorter SLA

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FAQs

After-sales support questions

Do you service systems you didn’t install?

Yes — after an initial health check and documentation review.

How often should panels be cleaned?

Depends on dust and rainfall; typically 2–4 times per year.

Do you provide remote monitoring?

Yes — with alerts and monthly performance summaries.

Are spare parts included?

Premium plans include a basic spares allowance; others are billed as needed.